Shipping & Returns
1- You can return your order for a full refund within 3 days of delivery.
2- Returned items must be in the same condition they were received in, and in the original sealed packaging.
3- You will not be charged any shipping fees for returning items if they were damaged or not exactly as described on the website.
4- You can still return your items if you are not satisfied for any other reason. However, you will be charged a return shipping fee.
5- You will be provided with a shipping label to attach to your returned shipment.
6- We will dispatch a shipping courier to pick up the items from you directly.
7- Once your return is received, it will be inspected.
8- When your return is accepted, your refund will be issued and a credit will automatically apply to your Elarabygroup.com account.
El Araby Group promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact and on time by our main delivery partner.